Troubleshooting - Answering Questions on Collect App

How to Capture Location Offline With No Internet
Collect lets you capture your location offline — without the need for internet. Here is how you can do that. You do not need an internet connection to capt...
Tue, 31 Dec, 2019 at 3:37 PM
Collect can't Detect my Location. What should I do?
Here is how you can check for GPS, see the available satellites, and ensure that Collect is able to detect your location successfully. If Collect is unable...
Tue, 31 Dec, 2019 at 3:37 PM
How to Know how Accurate my Location is
Once a location has been captured on a Collect form, you'll be able to view the location on a map (if you have internet connectivity). You can also ...
Tue, 31 Dec, 2019 at 3:37 PM
How to Improve the Accuracy of Recorded Location on the Collect App
Location on Collect is captured using a combination of phone GPS, internet connectivity and satellites. In case the first two are not available and the phon...
Tue, 31 Dec, 2019 at 3:37 PM
What to do if the Monitoring Dropdown does not Show an Entry
For a monitoring question or drop-down on Collect, you need to select an entity from the available list. If you can't see an entity, follow these steps....
Tue, 31 Dec, 2019 at 3:37 PM